Support Services
in Hawkes Bay
1737 – Need to talk?
Talk to a trained counsellor for free, anytime. When someone texts or calls 1737 a counsellor will work with the person to develop a care plan. This could include referral to another service, additional counselling or provision of information and support.
Free call OR text 1737
For more information visit HERE
Addiction Services (DHB)
Provides alcohol and drug assessments, and a good source of community mental health services available.
ADHD Association Inc.
Educates, supports & advocates for children, teens & adults affected by Attention Deficit Hyperactivity Disorder (ADHD)
Visit website HERE
AGE CONCERN
For people 65 years and over. Provides info & support in response to older people’s needs with dignity. Includes wellbeing, visiting services, elder abuse & neglect prevention services.
Visit website HERE
Aoake Te RĀ
We are a free service that provides therapeutic support and manaaki to individuals and whānau who have lost someone to suicide. 4 sessions per person.
Visit website HERE
ĀWHINA WHĀNAU SERVICES
Āwhina Whānau Services can help you and your family with personal counselling that can assist you in addressing issues like anxiety, coping strategies, custody advice, depression, domestic violence, goal setting, personal difficulties, rape crisis, self-esteem, sexual abuse counselling and trust issues.
Visit website HERE
Beating the Blues
Beating the Blues is the most widely used and evidence-based online CBT treatment program for mild to moderate depression and anxiety. Patients can be referred by their GPs to sign up for this online program fully funded by Te Whatu Ora for adults (18+) living in New Zealand.
Learn more HERE
BIRTHRIGHT
Offers help and assistance to children, young people & families in HB. Budgeting services, parenting programmes, social work support, parenting through separation etc
Breathe 2 Relax
Stress management tool. Gives instructions and practice exercises for the stress management skill called ‘diaphragmatic breathing’ which helps with mood stabilisation, anger control & anxiety management.
Breathe HB
Free respiratory support service. Consults in clinics or home, support groups, exercise subsidies, training & education in respiratory illnesses.
Calm
Mental health is hard. Getting support doesn’t need to be. Our app puts the tools to feel better in your back pocket, with personalized content to manage stress and anxiety, get better sleep, and feel more present in your life. Relax your mind, and wake up as the person you want to be.
Calm Harm
Calm Harm is an award-winning app developed for teenage mental health charity stem4 by Clinical Psychologist Dr. Nihara Krause, in collaboration with young people, to help manage the urge to self-harm. It uses principles from an evidence-based psychological treatment called Dialectical Behaviour Therapy (DBT).
Community Mental Health South
Community Mental Health consists of two teams, one based at Hawke’s Bay Fallen Soldiers’ Memorial Hospital and another at Central Hawke’s Bay Health Centre. They focus on mental health & addiction, maternal, home based, opioid treatment & psychiatric support.
Learn more HERE
Depression & Anxiety
Helps kiwis recognise & understand depression & anxiety. Includes The Journal (Adult) and The Lowdown (Youth) – online self-help programmes.
Support: 24 hour support via Telepresence – text, email, phone with trained counsellors.
Find out more HERE
Depression Helpline
Start the conversation – Reaching out can be hard, but it is worth it (available 24/7).
Free Call: 0800 111 757
Free Text: 4202
More information: Here
In an emergency call: 111
Dove HB
A social service organisation which uses its specialist expertise in addressing violence in families to help individuals and whanau to live safely, respectfully and with dignity.
0800 368 342
Visit our website HERE
Family Works East Coast
Family Works is a social work and counselling service that aims to address and reduce instances of child abuse, neglect and family violence in the East Coast community.
We specialise in the care and protection of children and young people aged 0-17 years, as well as their families.
Visit website HERE
Funeral Guide
Guidance for funerals of people who die by suicide – new resources from Mental Health Foundation.
Genderbridge NZ
Genderbridge is a peer to peer trans community organisation providing support to transgender / gender diverse / non binary people, their whanau and friends throughout Aotearoa.
Join their private Facebook group HERE
Harmless
Transform your life one day at a time with HarmLess, the premier and only mobile app specifically designed to help those battling self-harm. This innovative application empowers users to confront their struggles head-on, fostering resilience, promoting self-understanding, and imparting invaluable coping mechanisms for better wellbeing.
Heretaunga Women’s Centre
Services such as low cost counselling, baby change & playroom, courses, activities & programmes, free legal advice, library, low-cost wellbeing practitioners.
InsideOUT
InsideOUT Kōaro is a national charity working to make Aotearoa safer for all rainbow young people. We provide resources, workshops, consulting, advocacy and support for anything concerning rainbow (LGBTQIA+) communities.
Check out their website HERE
Just a Thought
Offers evidence based Cognitive Behavioural Therapy (CBT) online and is designed for people with mild-to-moderate symptoms of anxiety and depression. CBT teaches people how to control their emotions, thoughts and behaviour to improve their mental health.
Visit the website HERE
Kina – Families and Addictions Trust
Kina Trust was set up to provide a place for you to find the information, support, and advice you need to help you stay sane and healthy, while dealing with your loved one’s alcohol or other drug use
See their website HERE
Le Va
Le Va’s purpose is to support Pasifika families and communities to unleash their full potential.
We support and encourage this by carefully designing and developing evidence-based resources, tools, information, knowledge and support services for the best possible health and wellbeing outcomes.
And, we do this all while recalling our traditional values, and applying them safely, in a contemporary way.
Learn more HERE
Lifeline
We are here to listen.
Our free helpline & text services provide 24/7, confidential support from highly trained staff and volunteers.
Lifeline Helpline: 0800 543 354
Text us: 1737 (HELP)
For an emergency – please call 111
For online information visit the website Lifeline
Lotus Becoming
Lotus Becoming is empowering women who have endured abusive relationships with the means to heal and thrive. Our nurturing online program and supportive community guide them towards a brighter, more fulfilling future.
Visit their website HERE
Man Up
Tu Tangata
At MANUP NZ, our mission is to support men in their healing and transformation journey, validating their manhood and fostering positive connections within families and communities.
We empower men to lead fulfilling lives, make meaningful contributions to society, and promote a culture of understanding, growth, and well-being for all.
Find out more HERE
Mental Health Crisis Service HB
Mental Health Crisis Service provides 24 hour, 7 days a week crisis support for those individuals experiencing acute mental health issues.
0800 112 334
Mental Health Foundation of NZ
The Mental Health Foundation of New Zealand is a charity that works towards creating a society free from discrimination, where all people enjoy positive mental health & wellbeing. Improving individuals, whanau, organisations and communities.
Includes Suicide Prevention, Wellbeing, Information & Advice, Grants, Campaigns, Programmes, Policy & Advocacy.
Learn more HERE
MSD
Our Ministry is all about helping to build successful individuals, and in turn building strong, healthy families and communities. We are doing this through:
- Employment, income support and superannuation services
- Funding to community service providers
- Social policy and advice to government
- Student allowances and loans
- Social housing assistance.
NASC Hawke’s Bay (Disability Support)
NASC (Need Assessment Service Coordination) Hawke’s Bay is an assessment and service coordination agency that assists people with a disability, and their family/whānau, to maintain independence in their home and community, or a residential setting.
NZ Police (Children)
Police Child Protection Team focuses on prevention & handles anything relating to child abuse or risk to children. Headed by Senior Sergeant Dave De Lange, phone 021 190 6954
NZ Police (Family)
HB Family Violence Team deals with adults over 17. Headed by Senior Sergeant Caroline Martin – phone 021 190 9050
Oranga Tamariki
Government agency for the care & protection of children, including child abuse & neglect of children & children involved in criminal behaviour until the age of 17.
0800 FAMILY
OutLine Aotearoa
OutLine is an all-ages rainbow mental health organisation providing support to the rainbow community, their friends, whānau, and those questioning. We provide a nationwide, free and confidential 0800 support line for people who want to speak to a trained volunteer from the rainbow community.
Visit our website HERE
RainbowYOUTH
We work towards creating social change by providing support, information, resources and advocacy for queer, gender diverse, takatāpui and intersex young people across Aotearoa.
Provide info, advocacy, school & professional development, peer support groups, support consultations, training & youth development.
Visit our website HERE
Roopu A Iwi Trust
Social Work
– Whānau Support Services
– Care Services
– Youth Development
– Caregiver / Caregiving
06 843 1590
Silent Gays
Silent Gays is a support and resource project designed to help LGBT+ people who have been through religious abuse (including conversion therapy) deconstruct their beliefs and find healing, self-worth, and their own unique spirituality.
See website HERE
Small Steps
These tools have been developed to help with feelings of anxiety, stress, or low mood. Each tool only takes a few minutes. Tools include gratitude, breathing, thought reframing etc.
Visit our website HERE
SPARX
It may seem counter-intuitive to suggest a video game as a solution for real-world problems, but SPARX is a proven mental health tool with incredible results.
Designed for teens, SPARX uses tried and tested methods inspired by Cognitive Behavioural Therapy (CBT) to help players build and strengthen their emotional resilience and learn valuable skills they’ll keep for life
Suicide Grief Support for Children
Below is a link to an Australian booklet with information on how to help children who lose a parent by suicide.
TAUTOKO Suicide Crisis Helpline
We are here to listen.
0508 TAUTOKO (0508 828 865)
A free, nationwide service available 24 hours a day, 7 days a week.
TAUTOKO is operated by trained and experienced social service practitioners who have undergone suicide prevention training.
If you think you, or someone you know, may be thinking about suicide, call the Suicide Crisis Helpline for support.
Te Harakeke Child & Adolescent Family Services
Supports children, youths & families experiencing severe behavioral or psychological concerns & emotional distress. Referrals usually come via the individuals GP or other agencies.
Te Kupenga Hauora
Services such as Aukati, Kai Paipa, family start, healthy lifestyles, kaipiki teora, outreach immunisation, dental education, tamariki ora & whānau ora, Kia Piki Te Ora suicide prevention support (Māori)
06 835 1840
Te Poutama Tautoko – Central Health
Te Poutama Tautoko is a team that specialises in drug or alcohol addiction therapies for ages 17-plus. It’s free, confidential, and available in Napier, Hasting and Central Hawke’s Bay.
To speak to a counsellor, phone 0800 TAIWHENUA
Te Taiwhenua o Heretaunga
Services such as family health, dental health, disability service, child injury prevention, youth suicide, drug & alcohol support, mental health services.
Phone – 06 871 5350
Te Whare Whānau Pūrotu – Maori Women’s Refuge
Te Whare Whānau Pūrotu is dedicated to supporting Māori women and families in Hawke’s Bay to live violence-free.
We provide confidential services tailored to your needs, including:
– 24/7 Crisis Line 0800 REFUGE (0800 733843)
– Safe housing for Wahine and Tamariki
– Kaimahi to support you in your home and community
– Whānau Protect Home Safety Services
The Level (DrugHelp)
A straight up guide for people who use drugs.
NZ Drug Foundation programme that has information & tools for people concerned about the negative effects of substance use. Confidential helplines available 24/7
More information HERE
Alcohol / Drug Helpline: 0800 787 797
The Wellbeing Sessions
The Wellbeing sessions, by Changing Minds, offer a wide range of free & online wellbeing sessions in real-time, helping to safely support your wellbeing from the comfort of your own space.
Learn more HERE
Victim Support
24/7 Community agency that provides emotional support, personal advocacy & information to all affected by trauma, crime & suicide.
We help our clients to find safety, healing and justice.
More info or call 0800 842 846
Weave Hawke’s Bay
About Weave Hawke’s Bay
Weave Hawke’s Bay is a social service organisation supporting individuals and whānau across the region with a wide range of services. Formerly known as Napier Family Centre, Weave has over four decades of experience delivering counselling, financial mentoring, parenting and whānau support, and early childhood education. Our approach is holistic, inclusive, and built on strong community partnerships.
Find support:
www.weavehb.org.nz
Phone: 0508 678 910
WellStop: Hawke’s Bay
We aim to eliminate harmful sexual behaviour through positive choices, stronger whanau, and safer communities.
Assessment & therapy for adolescents & pre-adolescents who sexually offend/display inappropriate sexual behaviour.
Whatsup
Free Counselling for Kids & Teens in New Zealand | 0800 What’s Up
Mon-Sun 11am-11pm: Free call 0800 942 8787
Chat online: Here
In an emergency call: 111
Women’s Refuge – Hastings & Napier
24 hour support line. For those affected by family violence. Helps keep victims safe whether leaving or remaining in their relationship and provides temporary accommodation where necessary.
HASTINGS – 06 878 9519
NAPIER – 06 843 6515
Youth Services
Call (06) 3555906
For an emergency – please call 111
For online information visit the website Lifeline